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The Chief Operating Officer will be responsible for establishing and optimizing the company’s operational infrastructure to align with the company’s ambitious growth objectives, including tripling the company’s size within the next few years. This role will directly oversee and provide leadership to various operational departments including Claims, Customer Service, Billing, Implementation, Benefit Plan Configuration, Provider Maintenance, Eligibility, QA/Training, and Business Process Improvement.
Slayton Search Partners placed a candidate with a minimum of 15 years of experience leading and managing in an operations environment. They demonstrated success managing and leading in a TPA/carrier operations environment, including implementation, benefit plan configuration, claims, customer service, enrollment, billing, process improvement, training, and quality control.