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The Executive Vice President, Claims and Chief Claims Officer is responsible for leading the entire claims function with over 15,000 employees and a budget of $2 billion. The executive is tasked with achieving income targets by leading the execution of strategy and processes, increasing deployable capital by achieving claims expense ratio targets and achieving targeted growth of the business by exceeding countrywide customer satisfaction goals.
The EVP, Claims is responsible for more than 6 million claims covering $15 billion in losses.
Our placement brings more than 20 years of achievement in the insurance industry, including the last five years leading a large, complex service and claims organization. They bring a well-rounded background, having progressed through the claims function into broader P&L and service leadership responsibilities.